About Us

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Who we are

A Revolutionary Approach to Outsourcing

In a world where traditional outsourcing models often fall short, Outsource Hero emerges as a beacon of innovation. Our mission is simple: to redefine outsourcing by empowering clients to build their offshore subsidiary, at any scale. This isn't just outsourcing; it's creating a seamless extension of your business. 

How We Transform Outsourcing 

Staffing as a Service (SAAS): Outsource Hero revolutionizes the way companies scale by offering bespoke, dedicated support teams tailored precisely to your requirements. From recruitment, HR, and IT, to facilities management, we're with you every step of the way, providing co-management and consulting support to ensure your success. 

Founded in 2014, Outsource Hero was born from a desire to address the inefficiencies of the traditional outsourcing model. 

Workforce & Management Stability

We pride ourselves on fostering a stable work environment, aiming for a turnover rate of less than 20%. This commitment to stability significantly outperforms the industry average turnover rates of 50-100% seen in larger BPO firms. 

Transparency

With Outsource Hero, clients gain unparalleled control over both quality and cost. Our transparent pricing model stands in stark contrast to the often opaque and confusing fee structures of large BPOs, where client control is minimal. 

Tailored for Rapidly Growing Business

Our services are specifically designed to support high-growth companies seeking flexible and adaptive outsourcing solutions. Outsource Hero is the perfect partner for businesses looking to scale efficiently. 

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Why Choose Outsource Hero?

Outsource Hero stands out by offering customized staffing solutions tailored to the unique needs of middle-market companies. We deliver the cost savings and quality enhancements of traditional outsourcing, minus the hefty initial investments and rigid commitments. Our flexible plans allow you to start with as few as one or as many as 50 Outsource Hero employees, adapting swiftly to the dynamic needs of today's business environment.

We pride ourselves on our people and leaders, granting our clients access to the industry's finest and most experienced service delivery managers. Through our commitment to exceptional management philosophy and leadership development at all levels, Outsource Hero is setting new benchmarks in client experience.

Talk With An Advisor
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The Outsource Hero Solution 

Our comprehensive solution addresses every facet of building and managing an offshore team: 

  • Structured Approach: From setup methodology to implementation timelines, we ensure a smooth transition. 
  • Expertise Integration: Leveraging practical knowledge to integrate various outsourced functions seamlessly. 
  • Ongoing Support: Offering consulting and support throughout your journey with us. 
  • Recruitment Excellence: Backed by established HR practices and a deep understanding of recruiting top talent. 
  • Commitment to Excellence: Demonstrating a high level of business commitment and responsiveness, tailored to your needs. 

At Outsource Hero, we’re not just providing a service; we’re partnering with you to scale your operations efficiently and effectively. Discover the Outsource Hero difference today. 

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